1.1 This policy sets out the basis on which we will process any personal information that we collect from you or that you provide to us when you use our website.
1.2 We are committed to safeguarding the privacy of our website visitors in accordance with UK data protection legislation; in this policy we explain what personal information we will collect from you, why we collect it and how we will treat your personal information.
- Collecting personal information
2.1 When you visit our website, we may collect, store and use the following kinds of personal information:
(a) information we receive when you use our website, for example information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
(c) any other personal information that you choose to send to us.
2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
- Using personal information
3.1 Personal information submitted to us or which we collect from you through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) administer our website and online business;
(b) send you email notifications that you have specifically requested;
(c) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(d) provide third parties with statistical information about our website users (but those third parties will not be able to identify any individual user from that information);
(e) deal with enquiries and complaints made by or about you relating to our website;
(f) keep our website secure and prevent fraud; and
(g) verify compliance with the terms and conditions governing the use of our website.
3.3 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
- Disclosing personal information
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law or by a regulatory authority;
(b) to enforce our website Terms & Conditions, including when investigating potential website breaches;
(c) in connection with any ongoing or prospective legal proceedings; and
(d) in order to establish, exercise or defend our legal rights (including but not limited to providing information to others for the purposes of fraud detection, prevention and reducing credit risk).
4.4 Except as provided in this policy, we will not disclose your personal information to third parties without your prior written consent unless you do so directly or it is necessary for us to do so in order to fulfil our legal obligations to you.
- Retaining personal information
5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information under UK data protection legislation.
5.2 Any personal information that we process for the purposes provided in this Policy shall not be kept for longer than is necessary for those specific purposes in accordance with UK data protection legislation.
5.3 Notwithstanding the other provisions of this Section 5, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law or by a regulatory authority;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including but not limited to providing information to others for the purposes of fraud detection, prevention and reducing credit risk).
- Security of personal information
6.1 We will take reasonable technical and organisational precautions to secure any personal information about you that we hold and protect it against any unauthorized access, unlawful processing, loss, misuse,alteration or destruction.
6.2 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.1 We may update this policy from time to time by publishing a new version on our website.
7.2 You should check this page regularly to ensure you are happy with any changes to this policy.
- Your rights
8.1 You may instruct us to provide you with any personal information we hold about you in accordance with UK data protection legislation. The provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity.
8.2 If you would like to review your information, please send a written request to: Dene Jesmond Enterprises Limited, 64 New Cavendish Street, London W1G 8TB
8.3 You may instruct us at any time not to process your personal information for marketing purposes.
8.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
- Third party websites
9.1 Our website, newsletters and other communications include hyperlinks to, and details of, third party websites, advertisers or affiliates. Please note that if you choose to click on a link to any of these third party websites, we have no control over, and are not responsible for, the privacy policies and practices of any third party websites directly or indirectly linked to our website.
- Updating information
10.1 We have a legal obligation to ensure that the information we hold about you is accurate and up to date. Please let us know if the personal information that we hold about you needs to be corrected or updated. If you would like to rectify or update your information, please send a written request to: Dene Jesmond Enterprises Limited, 64 New Cavendish Street, London W1G 8TB
- Cookies Policy
11.2 A cookie is a small text file which is downloaded to your device when you visit a website. Cookies allow us to identify your device and distinguish you from other website users. They also improve the overall functionality and your access to our website.
11.3 A cookie contains an identifier (a string of letters and numbers) that is sent by a web server to your web browser when you visit a website. This is stored by your browser. Cookies are then sent back to the originating web server when you subsequently visit a website. Most web pages contain elements from multiple website domains so when you visit our website your browser may receive cookies from several sources.
11.4 Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by your web browser and will remain valid until its set expiry date, unless deleted by the website user manually before the expiry date. A session cookie is a temporary cookie file which will expire at the end of the user session, when the web browser is closed.
11.6 We use the following cookies for the purposes set out below:
We use analytic cookies to analyze and monitor how web users use our website and to enhance website performance. This allows us to provide a high quality website experience and customize our user offerings.
These cookies allow us to optimize the functionality of our website, to remember choices you make (such as your user settings, language) and to provide enhanced, personalized features.
Any advertisements you see now or in the future on our website are served by us or our advertising providers. We may also allow third parties, such as group companies or advertisers to collect information about your online activities through cookies and other technologies. We do not permit these parties to collect nor do we share any personal information you have provided to us with these parties.11.7 By using our website, you are agreeing to our use of these cookies. Most browsers allow you to disable or refuse to accept cookies. However, blocking or deleting cookies may have a negative impact upon the usability of many websites including access to personalized features.
11.7 Please note that we do not have access to or control over cookies or other technologies third parties may use to collect information about your interests, and the information practices of these third parties are not included in this Privacy and Cookies Policy.
- Our details
12.1 This website is owned and operated by Dene Jesmond Enterprises Limited.
12.2 We are registered in England and Wales under registration number 01372945 and our registered office is at 64 New Cavendish Street, London W1G 8TB
12.3 You can contact us:
(a) by post, using the postal address given above;
(b) by email, using email@example.com